FAQS

GENERAL

Who Is Wealthy Shades and what do we do?

Wealthy Shades was founded with the idea that contemporary eyewear should be made with the utmost attention to quality and effectiveness for its user. In this digital era, eye strain is a common annoyance. Our blue light blocking lenses limit HEV light exposure that is found on all digital devices.

How do I contact Wealthy Shades?

We are here to help! Submit a form, and include your name, email, phone number, and message.

What payment methods do you accept?

VISA, Master Card, American Express, PayPal, Google Pay, Amazon Pay

Does Wealthy Shades offer Gift Cards?

No, we do not offer Gift Cards. Although If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Who do I get in contact with for any press inquiries?

Please contact: Tanya Perez
Email: tanya@wealthyshades.com
Phone: 1+ 438. 387.4071
Address: 48th West 48th street, New York, New York. 10036

PRODUCT INFORMATION

What does blue light mean?

Blue light is a color in the visible light spectrum that can be seen by human eyes.

What is digital eye strain?

Known as computer syndrome, causes dry eyes, headaches, blurred vision are the consequences of digital eye strain.

What are Blue Light Blocking Glasses?

Blue light blocking glasses limits the amount of harmful blue light and UV rays that enter your eyes every day.

What are the lenses made out of?

Wealthy Shades glasses offer superior protection from blue light because we use multiple layers of FDA approved blue light filter coating on both the inside and the outside of our lenses. Other leading brands only use one layer of coating on the outside, and that’s just not enough. We take the time to add additional coatings which provide UV Light Blocking and make our lenses Anti-Scratch, Anti-Reflective, and Anti-Glare.

What kind of material are the frames made out of?

Stainless steel arms and acetate for frames.    

Where do I find the measurements?

Please find the measurements on the description section of the glasses. Information shows you the size of the glasses; the lens diameter, the bridge width, and the side length, all measured in millimeters.

How to determine the right size?

This is quite simple. Just look at the mirror holding a ruler below your eyes (make sure it has millimeter units. Now, calculate the span between both sides of the temples. This will specify you what frame width will fit you accurately.

In most prescription eyeglasses, you will see exact measurements printed on the temples or sometimes behind the nose bridge as shown in the image.

For example, in an eyeglass frame where it reads 57- 20-135, it simply relates to an eye size of 57, bridge size of 20 with its temple length of 135.

A modifiable nose pad is another selection for people with smaller noses or lower bridge.

SHIPPING & RETURNS

Shipping

I need to change something about my order. What should I do?

If you need to make modifications or changes to an order that has not been shipped yet please contact support@wealthyshades.com ASAP so the matter can be handled.

Where should I return my product?

To return your product, you should mail your product to; 48 West 48 St. New York, New York US 10036

Can I cancel my order?

If you need to make modifications or changes to an order that has not been shipped yet please contact support@wealthyshades.com ASAP so the matter can be handled.

When will I receive my order?

Service and Delivery Time

USPS First Class: Delivery Time, 5-7 Business Days

UPS 2nd Day Air: Delivery Time, 2 Business Days

UPS Next Day Air: Delivery Time, 1 Business Day

Can I track my order?

Yes, you can track your order through the confirmation email sent to you after purchase.

Where does Wealthy Shades ship to?

We ship to the U.S. and Internationally

How much is shipping?

SHIPPING IN U.S.

All of our domestic and international customers get free 2-day shipping and free 30-day return on all orders over $49 USD. We offer expedited shipping options. Costs for expiated shipments are non-refundable. International shoppers are subject to international rates.

SHIPPING INTERNATIONALLY

DUTIES & TAXES

Duties, customs tariffs, and VAT are set by the local government and determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of duty, tariffs and taxes will vary and will be due to your country’s customs authority upon delivery.

INTERNATIONAL SHIPPING COSTS

Free international shipping and returns on all orders over $49 USD.

What should I do if an item is missing from my shipment?

Please contact support@wealthyshades.com immediately

What should I do if the product I received is different than what I ordered?

Contact support@wealthyshades.com

SHIPPING INTERNATIONALLY

DUTIES & TAXES

Duties, customs tariffs, and VAT are set by the local government and determined based on a combination of the country of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of duty, tariffs and taxes will vary and will be due to your country’s customs authority upon delivery.

What if I haven’t received a confirmation email?

If you haven't received a confirmation email please contact support@wealthyshades.com immediately.

Returns: 

What if I received my sunglasses broken or scratched?

All warranties have to be registered within 30 days of purchase. Items not registered will not be eligible for our 1-year limited warranty. We reserve the right to decline your warranty exchange request if items have been returned with damages not caused by a defect in material or workmanship. Warranties are not subject to refunds, we offer merchandise exchanges only.

What is your return policy?

We offer customers in the US and Internationally free shipping on all orders over $49 USD. Returns must be received within 30 days from the date of the ship date.

How do I make an exchange or return?

In order to return your product, you should mail your product to; 48 West 48 St. New York, New York US 10036

How long do I have to return my item?

If you are unhappy with your purchase, we offer free 30-day returns, store credit or merchandise exchange. Items that have passed our 30-day return policy will not be accepted.

How long does it take to process my return and when do I get my refund?

Please allow up to 10 business days for your return to be processed.

If you need to make modifications or changes to an order that has not been shipped yet please contact support@wealthyshades.com ASAP so the matter can be handled.

Are shipping cost refundable?

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How do I return my glasses?

All items must be returned in new condition with all packaging materials included.